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Privacy Policy

1. Introduction
Six Solutions Pty Ltd is committed to protecting the privacy of your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information. By interacting with us, using our website, or engaging our services, you agree to the terms of this Privacy Policy.

2. What Personal Information We Collect
We may collect the following types of personal information:

  • Contact information: Name, address, email address, phone number.

  • Business information: Company name, ABN, job title, project details.

  • Financial information: Bank account details, invoicing information.

  • Website information: IP address, cookies, usage data when you visit our website.

  • Other information: Any other personal information provided to us directly or indirectly through correspondence, contracts, or project discussions.
     

3. How We Collect Personal Information
We collect personal information in various ways, including when you:

  • Contact us via phone, email, or our website;

  • Engage us to provide concrete remediation, structural restoration, or industrial services;

  • Submit an enquiry, request a quotation, or enter into a contract with us;

  • Attend our events or meetings;

  • Visit our website or social media platforms.
     

4. Why We Collect and Use Your Personal Information
We collect and use your personal information to:

  • Provide and manage our services;

  • Communicate with you regarding projects, enquiries, and business matters;

  • Administer payments, invoicing, and contracts;

  • Comply with our legal obligations;

  • Improve our services, website, and client experience;

  • Send you relevant company updates, newsletters, or marketing (where consented).
     

5. Disclosure of Personal Information
We may disclose your personal information to:

  • Our employees, contractors, and subcontractors to provide services;

  • Professional advisers (accountants, lawyers, insurers);

  • Suppliers, consultants, or business partners directly involved in your project;

  • Government authorities or regulatory bodies where required by law;

  • Third-party service providers who help us operate our business (IT providers, payment processors).

We will not sell or rent your personal information to third parties.

6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes:

  • Secure storage (physical and electronic);

  • Access controls;

  • Confidentiality agreements with staff and contractors;

  • Secure disposal of information no longer required.
     

7. Access and Correction
You have the right to access and request correction of your personal information held by us.
To request access or correction, please contact us using the details below. We may require identity verification before processing your request.

8. Website and Cookies
Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. You can control cookie preferences through your browser settings.
Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Overseas Disclosure
We generally do not disclose personal information overseas. If such disclosure becomes necessary, we will take reasonable steps to ensure the recipient complies with Australian privacy laws.

10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Your continued engagement with us constitutes acceptance of the updated policy.

11. Contact Us
If you have questions, concerns, or wish to make a complaint about our handling of your personal information, please contact us:
Six Solutions Pty Ltd
WA 6171
Email: Operations@sixsolutions.com.au
Phone: 0400 416 994
We will respond to your enquiry promptly and seek to resolve any issues.

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